Terms of Service

Welcome to Northwood Furniture. By using this website or placing an order with us, you agree to the terms below. Please read them before purchasing.

Products and information

We do our best to keep product descriptions, photos, measurements, materials, pricing, and availability accurate. Because furniture and home decor can vary by material, finish, screen display, and production batch, small differences may occur. Measurements are provided to help you plan your space, but should be treated as approximate unless stated otherwise.

Orders and payment

When you place an order, you agree that the information you provide is accurate and that you are authorized to use the selected payment method. Orders may be reviewed, adjusted, or cancelled if information is incomplete, payment cannot be confirmed, an item becomes unavailable, or an error is discovered.

Shipping and delivery

Delivery timelines depend on product type, destination, carrier availability, and order details. Large furniture may require scheduled delivery or additional coordination. Customers are responsible for checking room access, elevators, stairs, doorways, and placement requirements before delivery.

Returns and issues

If your order arrives damaged, incomplete, or different from what you ordered, contact us as soon as possible with your order number and clear photos. Return eligibility may depend on product condition, packaging, custom order status, and time since delivery.

Use of the website

You may not misuse this website, interfere with its operation, copy content for commercial use without permission, or use it for fraudulent activity.

Changes to these terms

Northwood Furniture may update these Terms of Service from time to time. The version posted on this page is the current version.

If you have questions before buying, please contact us before placing your order so we can help you choose the right piece for your home.